Privacy Policy

Tela Formosa's Boutique is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.

Consent
Your Consent is important, too. Therefore we will never sell your name, address, e-mail address or any other personal information to any third party without your consent.

Communication & Marketing
If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.

Website Statistics
We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to customers and ultimately provide the most appropriate products.

Third party websites
Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

Contacting us
Tela Formosa's Boutique is committed to protecting your privacy. All personal information collected through this website will be held securely.

More detail:

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Supa Dupa or any third party services you access through Supa Dupa.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment confirmation, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly (eg your bracelet size).

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services, I use your information to provide the services you requested and in my legitimate interest to improve my services.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Service providers, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services (to ship your order).
- Compliance with laws.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the "contact" link on this site.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, when you buy from my shop and provide me with an address to ship your order to, I become the data controller of your personal information. If you have any questions or concerns regarding your data, you may contact me using the "contact" links provided on this site, or via contact information provided with your order confirmation.